Product Lead & Software Engineer (SaaS / AI) (w/m/d)

Full-Time
Remote / Hybrid (Vienna, Austria)
Email

The role

We are looking for an experienced software engineer who enjoys building products and wants to take on more responsibility.

In many engineering roles, the important customer and product decisions have already been made before development begins. This role is different. You will speak directly with customers, understand their problems, decide with us what should become part of Confideck and then help build it.

About half of your time will remain hands-on engineering. The other half will be spent leading customer projects and shaping our product together with our founders, development team, business team and regulatory specialists.

You do not need to have worked as a Product Manager. What matters is that you are a strong engineer, communicate well and want to take product responsibility for more than implementing predefined tickets.

“Lead” initially refers to ownership rather than people management. As Confideck grows, you will have the opportunity to build and lead a team of your own.

Note: Native German and professional fluency in English required.

About Confideck

Confideck develops software for one of the most complex and impactful industries: MedTech and Pharma.

Our platform helps manufacturers create, maintain and control technical documentation in a structured and audit-ready environment. We automate recurring regulatory work and use AI to make large and complex documentation easier to manage.

More than 1,000 MedTech products are already managed in Confideck, and our customer churn is close to zero. Following a significant increase in demand, we expect growth of approximately 500 percent this year.

We are now looking for someone who can take real responsibility for these projects and help us turn increasing customer demand into an even stronger product.

What you will do

  • Lead enterprise customer projects from the first workshop through implementation, launch and ongoing adoption.
  • Ask the right questions, understand the actual problem and communicate clearly with technical and non-technical stakeholders.
  • Identify needs shared across different customers and turn them into concrete product ideas.
  • Shape our priorities and product roadmap together with the founders and the wider team.
  • Take responsibility for substantial SaaS and AI modules from the first idea to successful production use.
  • Continue writing production code. You can focus more strongly on frontend, backend or AI, depending on your experience.
  • Stay close to customers after launch, answer everyday product questions and use their feedback to improve Confideck.

How we build at Confideck

Confideck is a product company. We do not build isolated customer-specific solutions. New product capabilities often begin with recurring problems we hear from several customers.

In this role, you would speak with customers and our regulatory specialists, identify the broader pattern and decide what should become part of Confideck. You would then shape the solution with us, contribute code yourself and guide the implementation together with our strong engineering team. The result might be a new SaaS module, an AI-powered feature or a broader improvement to the platform.

Our technology

  • Backend: TypeScript, Node.js, NestJS, MongoDB, Redis and Python
  • Frontend: TypeScript, React, Tailwind and Tiptap
  • Platform and delivery: Azure, Azure AI services, Docker, Kubernetes, GitHub Actions and Jest

You do not need experience with every technology in our stack. A TypeScript background is ideal, but strong experience with another modern technology stack is also welcome.

What you bring

  • At least four (4) years of professional software development experience.
  • Strong engineering skills and experience shipping reliable production software.
  • Expertise in frontend, backend or full-stack development.
  • The ability to understand complex systems and make sensible technical trade-offs.
  • A genuine interest in customers, product decisions and the reasons behind a feature.
  • Excellent communication skills.
  • The ability to listen carefully, ask precise questions and explain complex subjects clearly.
  • Confidence leading customer workshops in German and English.
  • A structured and independent working style with strong attention to detail.
  • The ability to keep an entire project in mind and move it forward without requiring constant coordination.
  • Native German and professional fluency in English.

Experience with Product Management, B2B SaaS, applied AI, enterprise software or regulated industries is helpful, but not required.

What you can expect

  • A genuine combination of software engineering, product responsibility and customer ownership
  • Direct influence on what we build and how we build it
  • Responsibility for important product modules and established enterprise customers
  • Close collaboration with our founders and a strong interdisciplinary team
  • The opportunity to work on challenging software and AI problems with real-world impact
  • A clear opportunity to build and lead a team as Confideck grows
  • Remote work or a hybrid setup in Vienna
  • Competitive salary based on your experience (Austrian IT Collective Agreement, IT-KV)
  • Participation in Confideck through our share option plan

We care a lot about our work, but we do not take ourselves too seriously. We are a close and genuinely fun team. Our offsites and team events sometimes get a little crazy. You have been warned. 😉

Hiring process

  • A short introductory call about your experience and what you are looking for
  • A practical session combining software development, product thinking and a realistic customer problem
  • A final conversation with our founders and core team

Ready to build the future of regulatory work?

Send us your LinkedIn profile or résumé at 📧 join@confideck.com